CANCELLATION POLICY

Cancellation Policy within Trial Period

The trial Period for annual courses lasts 10 days, starting from the first lesson, and includes 2 online lessons and 1 practice hour.
The tuition remainder for the annual course will be charged at the end of the trial period, according to the payment plan that was agreed on upon registration. Registrants who do not wish to continue at the end of the trial period are able to withdraw their participation without being charged additional fees, withdrawal requests must be sent by the end of the trial period.
Registrants who send their request afterward will be treated according to the conditions described under “Cancellation Policy after Trial Period”.

Cancellation Policy after Trial Period

Tuition will be proportional to the number of lessons from the beginning of the course with an additional 15% of total course tuition.

*The described above terms and conditions are not valid for workshops and Coding camps.

Cancellation Policy for courses purchased before July 3rd, 2019.

Private Lessons

We want you to be satisfied with our service! If you have any issues with your course please contact our customer care team and give us the opportunity to make things right.

Please note that the 1st lesson is a trial lesson. If you have decided to cancel your lessons, you are entitled to a partial refund as seen below:

• 100% Refund (0% of tuition due): Up to 7 days from the date of registration, unless the trial lesson has already taken place.
• From the time of registration and Up to 5 days after the trial lesson you may cancel your registration and you will only be charged for that lesson.
• Partial Refund (Partial % of tuition due): Registrants who send their request 5 days AFTER the 1st lesson will receive a pro-rata refund which be calculated based on the proportion of lessons used from the package, in addition to 15% of the tuition.

The above-mentioned refunds are the only ones given to those who cancel their lessons.

Rescheduling and Accessibility to Private Lessons

If you wish to reschedule a private lesson, please inform your instructor or the customer care department (service@eteachergroup.com) at least 12 hours ahead of the scheduled session. Lessons that were canceled without advanced notification shall be deducted from the total number of hours that the student is entitled to. The private lessons package is valid for up to one year from the day of registration.

Cancellation Policy; Coding Camps & workshops.

A trial Period for Coding Camps lasts 24 hours, starting from the first lesson, and includes 1 online lesson. The remainder of the tuition fee will be charged automatically 24 hours from the end of the trial lesson, according to the payment plan that was agreed on upon registration. Registrants who do not wish to continue at the end of the trial lesson are able to withdraw their participation without being charged additional fees, withdrawal requests must be filed up to 24 hours from the end of the trial lesson.

The tuition refund policy described above is the only refund policy, and no additional refunds will be granted. In the event that TekkieUni decides to cancel a course (such a decision is completely at the discretion of management), the registrants’ payments will be fully reimbursed.
As an optional benefit at the discretion of management, cancellation fees may be held valid for future course acquisitions and registrations.
Withdrawal of studies request will be sent to service@eteachergroup.com.